Available in Print,
Digital, Audio

The immutable laws of a helpful conversation when supporting someone through emotional pain






We think that ‘talking’ and ‘connecting’ are the same thing.
It turns out that they are completely different.
Very few people know how to actually connect... until now.
REAL CONVERSATIONS
In this book, Mitch Wallis delivers a powerful solution to one of life’s most difficult challenges: how to stop fumbling through awkward, yet crucial conversations about mental health.
With a precise, 5-step framework called ‘ELsA.B,’ Mitch offers a counterintuitive yet deeply effective approach to navigating complex issues in human relationships.This bite-sized framework is your map to sitting in the mud with someone — leaning into discomfort when they need you most — because real, effective communication doesn’t just make a difference.
It can save lives.
It’s time to drop the small talk.
Stop asking about the weather.
Stop trying to fix people or cheer them up.
Stop ignoring the conversation you know you need to have.
Instead, learn how to lean in with confidence and create conversations that truly move the needle — in their wellbeing and in the strength of your relationship with them.
Real Conversations — a practical guide to finding deeper connection, greater impact, and a whole new level of meaning in your life.
Why I wrote this book
PRAISE FOR THE BOOK
WANT TO READ THE FIRST CHAPTER FOR FREE?
WHO'S IT FOR
Duty of Care Supporters
People who have a non-negotiable critical responsibility to learn how to care effectively
Parents & caregivers
People managers & business owners
Teachers & principals
Concerned Confidants
People who need more tools to invest in important relationships where we have an obligation to show up well
Spouses/partners
Co-workers
Siblings
Friends
Accidental Counsellors
People who, by virtue of their role, are facing vulnerable moments with clients and customers. There is a window of opportunity for both parties to either grow or be injured in these situations
Hairdressers, tattoo artists, personal trainers
Financial advisors, mortgage brokers, insurance case managers
Pharmacists, doctors, vets, solicitors
Professional Supporters
People who are paid to support people through challenging times and build their livelihood/impact from their EQ and want more learning & development
HR managers
Counsellors or psychologists
Teachers & Principals
Optimizers
People who are passionate about the maximising human potential and self-actualization
Salespeople
Self-help enthusiasts/ productivity hackers
Psychology intriguers
What you will learn
Transform your most important relationships
Master the art of meaningful conversations – Learn how to break through small talk, ask the right questions, and create deep, genuine connections, even in difficult moments.
Know exactly what to say when someone is struggling – Gain a proven step-by-step framework to navigate conversations about mental health with confidence, care, and impact.
Handle crises with clarity and confidence – Discover how to manage high-risk situations like suicide, self-harm, and emotional breakdowns without fear or uncertainty.
Help others without burning out – Set healthy boundaries so you can support loved ones without carrying their pain or feeling overwhelmed.
Transform the way you listen and respond – Unlock evidence-based techniques that build trust, validation, and emotional safety, making people feel truly seen and understood.
